After Sales Services
We provides comprehensive after-sales support, which includes warranties and maintenance for our products and services based on the terms and conditions applied. Our team is dedicated to ensuring that our customers receive the best possible care and support throughout the lifespan of their purchases.
Mascot Cleaning
Leave it to our professionals to keep your mascot fresh & looking great!
Mascot Repair
Bring your mascot back to life with our finest repair service.
Mascot Upgrade
Give your mascot a makeover with a fresh outlook by our creative artist!
Our Maintenance Process
1. Send Mascot to Us
To begin the process, simply send your inflatable mascot or product to our facility. Our team will handle everything with care, ensuring safe handling and proper assessment.
2. Mascot Assesment
Our experts thoroughly evaluate your mascot to identify any damages and wear. We conduct a detailed inspection to determine the necessary repairs or maintenance.
3. Prepare Quotation
After the assessment, we prepare a transparent, detailed quotation outlining the required services and associated costs, ensuring no hidden fees or surprises.
4. Quotation Approval
Once you review and approve the quotation, we’ll proceed with the agreed services. Your approval ensures that we’re aligned with your expectations and budget.
5. Proceed with the Services
Our skilled team begins work on your mascot, implementing repairs, cleaning, or enhancements to restore it to its original condition and performance.
6. Payment Collection
Once the services are complete, we provide you with an invoice. We offer flexible payment options to make the process seamless and convenient for you.
7. Service Done & Deliver
Finally, we carefully pack and deliver your mascot back to you, fully restored and ready for use at your next event or campaign.
Inflatable Care & Storage Guide
Extend the life of your inflatables with simple care and proper storage. Follow these easy steps to keep them in top condition, ensuring durability and long-lasting enjoyment.
Product Care
Our products are designed for durability, but proper care will extend their lifespan. We recommend keeping inflatables clean and avoiding rough surfaces that may cause wear.
Product Storage
To preserve the quality of your inflatables, ensure they’re dry before storage to prevent mold and odor buildup. Store in a cool, shaded area away from weather exposure.